> Annual Accessibility Public Consultation | Metrolinx Engage

Annual Accessibility Public Consultation

Annual Accessibility Public Consultation

Safety Never Stops

In recognition of health and safety protocols due to COVID-19 and associated variants, the Metrolinx accessibility public consultations will be entirely virtual for 2021.

We want to ensure everyone has the opportunity to provide input in a format that is accessible to you. For any accommodations or alternative formats, please contact us at [email protected], or 416-525-2493.

Purpose of this consultation:

  1. To provide an update on accessibility achievements
  2. To share information on key planned initiatives for next year
  3. Seek feedback to ensure our services and projects reflect your needs, and to provide an opportunity for input into our accessibility planning efforts.

Format of this consultation:

This year we will focus on 7 areas to update you on recent work completed and the milestones ahead:

  1. Universal Design At Metrolinx
  2. GO Rail and Bus
  3. New Subway Projects
  4. Light Rail Transit Services (LRT)
  5. Bus Rapid Transit (BRT)
  6. PRESTO
  7. Regional Specialized Transit Working Group
  8. How you can get involved

At the end of each section you will be asked to provide feedback on your experiences and priorities.

How We Will Use Input

  • A summary of feedback from public consultations will be posted online at www.metrolinx.com/accessibility
  • Your input will be considered during the preparation of the Accessibility Status Report, in planning or policy processes, and in design through updates to Metrolinx design standards
  • It supports the continual improvement of our services! Learnings and feedback are always shared with staff across the organization.

Universal Design at Metrolinx: Our Commitment

The organization will work diligently to remove existing barriers to access, avoid creating new barriers, and address gaps hindering the safety and customer experience of persons with disabilities. Metrolinx will demonstrate leadership, consulting widely and incorporating best practices that go above minimum legislated requirements to enhance accessibility in its services and infrastructure.

This includes the commitment to:

  • ensuring that its services, infrastructure and operations are accessible, safe and convenient to all customers and employees in accordance with the Accessibility for Ontarians with Disabilities Act (AODA), and to
  • working with partners in the Greater Golden Horseshoe (GGH) to plan, build and operate an integrated accessible transportation system.

How You Can Get Involved: Testing & Other Consultations

If you’re interested in receiving invites for other accessibility consultation events or opportunities, or would like to find out how to apply to our Accessibility Advisory Committee, please email us at [email protected] or call 416-525-2493.