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Metrolinx promises to be considerate and treat you with respect

Relationships founded on and sustained through, courtesy and respect are stronger and last longer. Planning, building and operating the regional transportation system is a complex undertaking and we fully appreciate that the decisions made can affect people and communities differently, and to varying degrees.

Consideration of a variety of approaches and respect for different points of view is a basic and wholly reasonable expectation. This can mean many different things, including being available to answer questions, responding in a timely manner, acknowledging different perspectives, and always maintaining a calm and courteous demeanour during interactions.

This is our promise: Metrolinx promises to be considerate and treat you with respect.

It’s another clear and simple statement that carries an important message.

Tell us what you think about this promise

Submissions are closed.