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Courtesy and Respect
It is a simple human truth that relationships founded on and sustained through, courtesy and respect are stronger and last longer. Planning, building and operating the regional transportation system is a complex undertaking and we fully appreciate that the decisions made can affect people and communities differently, and to varying degrees.
Consideration of a variety of approaches and respect for different points of view is a basic and wholly reasonable expectation. This can mean many different things, including being available to answer questions, responding in a timely manner, acknowledging different perspectives, and always maintaining a calm and courteous demeanour during interactions.
With this in mind, courtesy and respect should be at the forefront of our outreach and response to your vested interests at all times.