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Ask Metrolinx, April 30, 2018

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John Moore's avatar

A single fare for any transit option (GO, TTC, UP Express) within the 416 would go a long way to improving transit usage within Toronto. The current mix of fares even with a TTC discount is an impediment to transit use.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:42

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

at the 06:31 mark.

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 's avatar

In recent years there have been many complaints about some of the TTC's traditional 4-wall shelters being replaced with 1-wall shelters as protection form wind and precipitation is minimal. I was very surprised to learn that similar shelters which will only have 1 complete wall will be used on the surface stops of the Crosstown LRT. Other surface rapid transit projects in the region including the comparable Waterloo ION LRT as well as the Mississauga Transitway and VIVA Rapidways all have enclosed waiting areas. Is it not possible to provide maximum protection from the elements for future transit riders, making transit a more attractive option?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:38

The current design for the Eglinton Crosstown surface stops provides protection from above, behind and at the sides of the shelters to create balance between weather protection and visibility to patrons. The surface stop platforms are also constrained for space due to their location in the roadway (right-of-way).

Metrolinx also has a responsibility to ensure that accessible platforms and shelter spaces are provided throughout the project. As a result, it is challenging to provide fully enclosed and accessible shelters without additional property takes and realignment of right-of-way infrastructure. With this approach, we are providing a better solution to have an easily navigable stop for all users, with fewer visual and physical barriers.

We believe we have made appropriate and balanced design decisions based on a combination of relevant performance requirements and site limitations with a priority for safe and inclusive designs.

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Econect's avatar

The Minister of Transportation has recognized the important safety and noise issues with Metrolinx trains in residential areas by capping the number of trains on the Barrie Corridor at the current level of 39. Twice a day on weekdays Agincourt residents have children crossing the tracks on foot, bicycles and school buses to attend seven schools. Agincourt too experiences safety issues and suffers from diesel train noise.

Will Metrolinx/Minister of Transportation cap the number of trains on the Stouffville Corridor to the current level of 34 until proper infrastructure is in place?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:44

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

at the 11:29 mark.

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 's avatar

Kitchener line is too crowded. I arrive 15 minutes before the 4:50 train and have to push my way in through the doors to stand in the aisle.
Can there not be another express train that goes further? Like to Georgetown?
Kitchener train also seems to hold at stations for a long period of time ie: 6:04 am, stops at Guelph for 5 min, Georgetown 3 or 4 min, Bramalae another 4 min etc. Can the timing be better? Thank you.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:11

We have doubled the amount of trains on this line and are working towards providing more service.

We are continuing our discussions with CN so that we could provide more frequent service (i.e. 15 minute service between Mount Pleasant and Union Station; and 30 minute service between Kitchener and Union Station).

In the longer term, we’re building a freight bypass that will make it easier to provide more service on this line.

We’re taking a closer look at our “hold” times at stations in general, and seeking opportunities to reduce overall travel times. We will look into the concerns of the hold times at these stations.

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 's avatar

The minister promised it by 2017. The EA was completed in 2016. The line was built 'electrification ready'. There is no issue with the Union Station train shed as the UP trains do not enter the shed. No work has begun, no trains are on order, and pollution continues to spew from the trains. The trains do not even shut off their engines at the termini and idle for at least 1600 minutes each day at Union and somewhat less at Pearson.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:10

We are committed to electrifying the UP Express. Electrification of UP Express is a part of network wide procurement. The Request for Proposals (RFP) for this procurement is scheduled for the first quarter of 2019. After a successful contractor is selected through the RFP and procurement process, the contractor will determine the schedule for electrification.

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Leo's avatar

Has Metrolinx ever considered the mode of the Relief Line to be GO Trains? A heavy rail tunnel underneath Queen Street would provide the core of the Downtown Core with GO service that would otherwise all go to Union Station. A GO tunnel would have stations much closer to where people work and provide much needed relief for Union Station. Having all the lines serve both the Union Station corridor and the downtown tunnel would provide great coverage of stations for commuters.

In addition to running underneath Queen Street, the GO tunnel could follow the existing planned route for the Relief Line South and the general routing of the Relief Line North to connect with the Richmond Hill GO Line, avoiding the Don Valley altogether and removing the need for flood protection, solving two problems with one solution. This results in a second North-South GO corridor, in addition to the Barrie corridor, that will provide relief to the TTC's Line 1.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:54

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

at the 57:37 mark.

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Andrew D.'s avatar

Most developed cities allow travellers to buy an inexpensive pass that covers all forms of public transportation in a given region, and to purchase single tickets that get one directly between two points. In some cases, such as London, this covers multiple organizations, including private corporations. Yet in Ontario, if one wants to get from Toronto to a neighbouring town, one will need to purchase tickets from at least three different agencies, none of which work with each other, even though they are all funded by the same taxpayers. Prices can vary wildly based on whether one takes TTC, GO Transit, or VIA Rail to get to a particular point. It's both simpler and cheaper in most cases to rent a car and add to the congestion, especially when travelling with other people. Would Metrolinx consider co-ordinating with these other bodies to create a unified national (or at least provincial) ticketing structure for public transport?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:39

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

at the 01:27:14 mark.

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kitigan's avatar
Apr 19, 2018 - 13:18

1: POST CONSTRUCTION ... comments have been made by Metrolinx staff that the parking at Oriole will disappear, and the station will be pedestrian use only. is this true?

2: Will the transfer of the loading are to the North be permanent, and if so why.... if not when will it return to the south

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:56

We are currently reviewing the parking facilities at all our stations across the GO network, including Oriole GO Station. No decision has been made about the status of this parking facility, but information will be shared as it becomes available.

Regarding your inquiry about transferring to the north side of the station, this is a permanent change as the Ministry of Transportation will be doing construction toward the south end of the platform as they continue their project of rehabilitating the 401. We are keeping a safe distance between customers and any overhead construction activities.

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T_'s avatar
Apr 19, 2018 - 13:18

An earlier question asked whether Metrolinx had plans to serve communities north of Barrie. Metrolinx replied "Our provincially mandated service area is within the Greater Toronto and Hamilton Area".
This is odd, because the Metrolinx Act makes no mentioned of Greater Toronto and Hamilton Area; the ministerial mandate letter (November 2016) has no language that excludes areas outside the GTHA; and GO Transit's service area (both in fact and per Ontario regulation 189/09) includes a number of municipalities outside the GTHA (including both Barrie and Simcoe County).

Given all this, could Metrolinx please clarify how and why its role varies between the GTHA and areas just outside it?

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:42

Metrolinx operates a customer-focused regional transportation service centred on the Greater Toronto and Hamilton Area, with select services extending beyond its boundaries to communities such as Barrie and Peterborough.

We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand.

While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

While currently our service ends at Barrie, we are open to options of extending it if there is a good business case.

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US's avatar

Cooksville station services the most number of passengers. With the expansion at that station, will one or two trips every morning be introduced to start here to ensure people have a better option to the crowded rush hour trains in the morning?

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:48

Currently, there are no plans to begin trains from Cooksville GO.  We’ll continue to work closely with our partners at CP Rail to add more trips for our customers, as well as improving connectivity to local transit options.

For more information on the GO Expansion project, please click here. http://www.metrolinx.com/en/regionalplanning/rer/rer_milton.aspx

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 's avatar
Apr 21, 2018 - 15:28

Fastest growing community in Canada - with a train route through the heart of Mississauga - and no all day service!

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:00

The Milton Line is currently owned by CP Rail and we’re not able to provide full two-way, all-day service at this time. We’ll continue to work closely with our partners to add more trips for our customers as we progress on our GO Expansion service plans.

For more information, please click here.

http://www.metrolinx.com/en/regionalplanning/rer/rer_milton.aspx    

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Isaac Daleman's avatar

Via Rail awhile back proposed a plan on buying track that was abandoned by CN in the years following their privatization. These tracks would by "passenger only" rail lines. Is Metrolinx planning on potentially using these routes (the lines that fall in the GTHA) as a possible way to increase rail capacity?

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:37

Metrolinx is moving ahead with the largest transit expansion in GO’s history. We are building a transit system that will keep pace with our rapidly expanding region. Today, we run more than 1,500 weekly trips on the GO Transit system. Each year we’re adding more, and when we’re done building, we’ll be running over 6,000 weekly trips.

We are also electrifying key segments of the GO Network, building new GO stations, and renovating dozens more.  While there are no immediate plans to share new routes with VIA Rail, Metrolinx is working on expanding the GO rail network to Bowmanville and Niagara.

For more information on GO Expansion, click here.

 

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 's avatar
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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:47

As part of the annual business planning process, Metrolinx undertakes an extensive review of operating expenses and revenue opportunities to determine if there is a need for a fare increase. Currently, there is no planned fare increases related to future expansions.

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 's avatar

The proposed increase in rail traffic will see a dramatic rise in the number of trains passing through many residential areas. Why are sound abatement walls not being installed where the tracks abut residential properties?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:05

We are committed to being good neighbours. We have gone through an Environmental Assessment process where we have identified noise mitigation along the Lakeshore, Barrie and Stouffville corridors.

To provide a more fulsome answer, we would need more information from you. That is, which stretch are you referring to? Please complete your question at https://www.metrolinxengage.com/en/contact

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 's avatar

I understand that Barrie will get half hour train service in 2025, the question is, can there be one express train added to the Barrie line prior that. The journey currently takes 1h50 mins. Is it possible to have a train that runs from Barrie to new market and then skips every station to Union? Just to reduce a two hour journey to 1 hour. We need something in the meanwhile as the double tracks get built. 2025 is 7 years away and the city could use better transit access to Toronto now.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 15:03

We will continue to increase service frequency as we move towards our GO Expansion timeline for 2025.  As infrastructure is improved along the way to that date, we can consider express service, but there is no current information available.

More information on the GO Expansion project and improvements can be found here.

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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 's avatar
Apr 19, 2018 - 14:39

Why doesn't the go train go from Kingston to Niagara at least 4 times a day - to start? So many people would choose it over driving the qew 401 gauntlet. And local buses to be timed to meet each train. The go should replace via in the golden horseshoe and run much more frequently. All go trains should run beyond rush hour. Not just business people would like the alternative to car travel.
Do not charge a fee for parking at go stations. That is penalizing commuters, most of whom would rather live in the city of it decided to promote affordable housing. You can't get blood out of a stone.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 12:57

Our provincially mandated service area is the Greater Golden Horseshoe and our focus is on improving connectivity and making travel easier within this area.

Parking remains free on a first-come basis for GO customers where available. In addition, Metrolinx is working with our municipal partners to improve local transit connections and encourage alternate options to connect customers to our services.

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 's avatar

As part of the Electrification plans and new GO Transit Stations; how has Metrolinx incorporated the proposed 'Rail Deck Park' that Toronto council is reviewing.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:57

We continue to work closely with the City of Toronto on priority projects which involve planned rail expansion projects, such as the Rail Deck Park.

For more information on this project please visit the City of Toronto project webpage.

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Hayden's avatar
Apr 22, 2018 - 16:48

Go bus route 40 currently runs along the Highway 407 corridor and it let passengers avoid the need to find parking.

However, it skips a lot of stops including Dundas St. @ Hwy. 407 Park & Ride, Bronte Rd. @ Hwy. 407 Park & Ride, Erin Mills Transitway Station and ends at Richmond Hill Centre. It doesn't even extend to Unionville Go Station, Brock Rd. @ Hwy. 407 Park & Ride and other stops in Durham Region.

As a passenger who travels to and from Pearson frequently, I think there should be two routes, one going from Hamilton to Pearson, and one going from Durham Region to Pearson. Also, they must stop at every stop with local transit access as we can't park our vehicles at those Park and Ride lots for more than 5 days and we don't want to make too many transfers with a lot of luggage just to get to a stop where the Go bus route 40 pass by.

Would Metrolinx consider reconstruct route 40 so that air travellers can have convenient public transit access to and from Pearson?

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:53

While we currently do not have plans to bring a GO Bus from Hamilton to Pearson or from Durham Region to Pearson, we continually assess and monitor ridership to help ensure we are meeting the needs of our customers.

We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand.

While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network.

When travelling from the east, perhaps you would consider coming down to Union and taking the UP Express. The UP Express departs every 15 minutes and will get you to Pearson in 25 minutes. It is comfortable and comes with free wi-fi.

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 's avatar

The Presto Mobile app is highly anticipated due to the convenience it will bring in terms of immediate loading of Presto Cards from the comfort of your home and the ability to use our phones to pay for transit rides. My question is what does the current timeline look like in terms of public testing, and initial roll-out as well as which devices are expected to be supported at launch. Thank you.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 16:13

The PRESTO app is currently in its early demo stage and a final timeline has not been confirmed. A firm release schedule will be available within the next few months.

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 's avatar

If you’re serious about getting cars off the road we need high speed commuter rail. Why bother building these slow commuter trains, lets join the 21st century and build high speed rail, they’ve only had it in Japan for over 50 years. With the population growth the government wants to force on the region we need the highest quality infrastructure to keep this region functional for the majority of people.

Andrew G. - Facebook

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:07

While there are no plans to build high speed rail, we are working to extend regular GO service to Niagara Falls.

As Niagara grows our transit network is growing too. By 2021, GO trains will be rolling all the way to Grimsby and 2023 will see GO trains regularly servicing St. Catharines and Niagara Falls.

For more information, please visit metrolinx.com/niagara

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 's avatar

I would imagine if there was a passenger rail link from Toronto or Hamilton into new areas like Collingwood.
That place i had mentioned would have made the weekend commute into the Blue Mountain ski resort much easier! Just my two (Canadian) cents.

Simon T. - Facebook

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:43

Metrolinx operates a customer-focused regional transportation service centred on the Greater Toronto and Hamilton Area, with select services extending beyond its boundaries to communities such as Barrie and Peterborough.

We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand.

While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network.

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 's avatar

A morning/noon/evening train on Saturdays as many people work/study/party in the city on Saturdays.

Alternatively wish there was Go Bus service between Milton and Lakeshore west lines if Go all day service is still a far off dream for the Milton line. At least then we could take the bus to Lakeshore and access all day train service.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:25

The Milton Line is currently owned by CP Rail. We’ll continue to work closely with our partners to add more trips for our customers as we progress on our GO Expansion service plans.

For more information, please click here.

http://www.metrolinx.com/en/regionalplanning/rer/rer_milton.aspx

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Jennifer holland's avatar
Apr 26, 2018 - 07:45

Many large organizations spent a large number of hours and dollars brainstorming potential impacts to their customers and designing viable contingency plans to minimize impacts to their customers (including testing these plans on an annual basis) Contingency plans address situations in the company's control (ie. internal system outages) and outside their control (ie. natural disasters or man-made ones). Has GO Transit prepared viable contingency plans for their common situations (ranging from pedestrian or vehicular accidents, equipment failures all the way to extreme weather or terrorism). It feels like GO's only solutions are to shut down lines for hours. This is not contingency planning. True contingency planning requires gathering a group of resources from GO, CN/CP, the police and fire fighters, the regional bus companies, GTA municipalities, etc. and put together viable workarounds for the situations mentioned above. Plans might involve asking CN/CP to open their lines to allow GO Trains to bypass blocked tracks, asking municipal bus lines to assist with transporting passengers around blockages, working with police/fire to route trains carefully and slowly around a crime/accident scene (maybe erect screens to protect the situation) etc. Generally, GO tends to tell their customers to 'fend for yourself'. Strong leadership from GO could make the customer experience truly remarkable particularly in times of stress. Can you describe what kind of contingency plans you have in place?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:58

At Metrolinx safety is always our first priority. We have a very rigorous emergency management process that combines expertise from our operations, safety & security, planning, and communications departments.

In the event of a weather event, Metrolinx has various protocols in place to try to minimize the impact to our customers. We prepare well in advance and have a specific preparedness plan in place to ensure all employees are informed and aware of their duties. Operations map out routes and possible scenarios in the event of a major storm. System checks are performed throughout the weather event and additional personnel are brought in to ensure operations run as smoothly as possible. We also provide regular updates to GO customers during a weather event or service disruption.

Often times, the length of service disruptions is beyond our control as the scene is controlled by local police and trains cannot be released until their investigation is complete. During all service disruptions, Metrolinx works very closely with local law enforcement and transit agencies, municipalities, and our freight partners to get customers moving as quickly and safely possible. If there is a disruption to train service, we always try to find alternative routes for our customers. This includes using GO buses to move customers, as well as offering access to TTC services with valid GO fares.

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Eddy's avatar

Why is the GO/TTC Metropass sticker program not being expanded to other stations, like Milliken or Scarborough, which would provide a lot more mobility to Scarborough residents at minimal cost? (the current pricing is 2-3 TTC fares, which discourages ridership)

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:51

Metrolinx is currently working with municipal transit agencies across the GTHA to deliver one integrated and consistent fare structure that could be applied across the region. A big part of that is better integrating GO Transit and TTC services.

There are several recent examples of progress being made on fare integration.

The recent fare discount for PRESTO card users transferring between GO Transit and TTC makes it easier and more affordable to take transit. It is similar to the existing discounts offered for trips combining GO Transit and 12 other local transit agencies.

As announced in the 2018 Ontario Budget, a reduced GO fare for train trips less than 10km (and within the City of Toronto) will also allow the TTC and GO to work effortlessly together to move commuters through Toronto.

Going forward, we will review all existing programs (such as the GO/TTC Metropass sticker program) and continue to work with our GTHA transit agency partners to develop one integrated and consistent fare structure across the region.

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 's avatar

Whitby area is expanding so much in housing, may be a lot of new houses will come up and the population will go up really fast. I am sure the existing trains to and fro from Union to Whitby will be filled over the capacity. Are you hoping to introduce more frequent trains especially in the rush hours? As well increase the # and frequency of GO bus services in the Whitby area?

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:45

With GO Expansion on the Lakeshore East line, we’re bringing 15-minute two-way service between Union Station and Oshawa. For more information, please see http://www.metrolinx.com/en/regionalplanning/rer/rer_lse.aspx

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 's avatar

Currently, the City of Toronto relies heavily on Land Transfer Tax to fund its services, including TTC's operational subsidy. Land Transfer Tax is very sensitive to economic conditions, and presents a risk in a potential recession/economic downtown. What is TTC and/or Metrolinx's financial plans in mitigating such drop in the operational subsidy?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:59

The TTC and Metrolinx are separate transit agencies. At Metrolinx, we manage the GO Transit (trains and buses) system, the Union Pearson Express and PRESTO card. Please contact the TTC or the City of Toronto to get more information on taxes and the TTC’s operational subsidy. 

For more information on what Metrolinx does, please see the About Us section of our website

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keene.doug_6328's avatar
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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:07

Currently, no decisions have been made with respect to weekend services. The Regional Transportation Plan (RTP) identifies a Frequent Bus Network as part of our goal, combining local transit providers as well as GO service.

The RTP can be found here:

http://www.metrolinx.com/en/regionalplanning/rtp/

We are aware of the feedback coming in and will continue to monitor the situation.

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 's avatar

Please consider GO s Guelph Hamilton service along Highway 6. The Waterdown district alone is rapidly growing with little in the way of transit options. Highway 6 seems at capacity during the day and well beyond capacity at rush hours in both directions. GO Bus Service between Guelph and Hamilton on Highway 6 could ease some of this congestion, as could GO Bus service on Highway 5 (Dundas Street).

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 11:04

While we currently do not have plans to bring a GO Bus from Guelph to Hamilton, we continually assess and monitor ridership to help ensure we are meeting the needs of our customers.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.

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JimmE's avatar
Apr 23, 2018 - 11:56

A GO BUS connection between KW & Guelph should be a priority. Highway 7 is at capacity, dangerous, and the new highway is years away.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:12

GO Transit operates a customer-focused regional transportation service centred on the Greater Toronto and Hamilton Area, with select services extending beyond its boundaries to communities such as Barrie and Peterborough. We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand.

While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.
 

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JimmE's avatar
Apr 23, 2018 - 11:59

Highway 6 is at or beyond capacity. We need a GO Bus on Highway 6 between the two cities. This could also serve the residents and those working in the Waterdown area of Hamilton.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:39

While we currently do not have plans to bring a GO Bus from Guelph to Hamilton, we continually assess and monitor ridership to help ensure we are meeting the needs of our customers.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.

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 's avatar

Metrolinx has all sorts of tender packages out there to revamp existing GO stations or build new ones. Is there any provision in these packages to have public art at the stations? I believe there is such a provision for the underground stations for Eglinton Crosstown.

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Metrolinx
May 14, 2018 - 12:00

Under Metrolinx’s new Integrated Art program, we are working to improve the transit experience for riders across the Metrolinx regional transit network. Art projects (such as the Davenport Diamond Gateway and the eight planned for several Eglinton Crosstown stations) are an investment in new and improved public space for the communities Metrolinx serves.

Integrating world-class art into projects like the Eglinton Crosstown shows our commitment to design excellence, enhancing the quality of public space, and improving the customer experience.

For more information on our Integrated Art Program, click here

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 's avatar

Metrolinx is intending a major renovation of numerous GO stations, plus building about 12 new ones. Does the scope of work include raising the platform levels so that there is all-door level boarding (like presently exists with the single accessible car today)? I was told by a friend that this was the intention on corridors owned by Metrolinx, but would like verification.

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Metrolinx
May 18, 2018 - 13:09

We are currently preparing a review for level boarding across the GO rail network. This is expected to reduce overall trip lengths due to easier and more efficient boarding and alighting, as well as provide more options for customers who would normally be restricted to the accessibility ramp and coach.  More information will be available as analysis progresses.

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 's avatar
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Metrolinx
May 18, 2018 - 13:15

The Regional Transportation Plan (RTP) identifies a Frequent Bus Network as part of our GO Expansion service goals, combining local transit providers as well as GO service.  We are aware of the feedback coming in for the area and will continue to monitor the situation as we progress.

The RTP can be found here:

http://www.metrolinx.com/en/regionalplanning/rtp/

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bhaigh_5609's avatar
Apr 26, 2018 - 06:41

I Know that you have added 2 extra cars to the 5:02 train from Union going West. Why can't you do that on the 5:20 and the 5:50. We are like cattle in a car being shipped somewhere. It is disgusting to say the least and then I have to listen to stupid announcements about about putting your feet on the seats - Seriously!!!! Maybe some announcements asking people to use two words 'Excuse Me" when they are trying to get through instead of just pushing people out of the way or all the knapsacks that whack people in the face. It's pretty bad when you have GO train person trying to get back on the train and he is getting 'pissy' with the people because there is no room for them to move. I loved it when she said - Welcome to our World! Maybe you should try riding this train with the rest of us and then you would understand. Also, there should be more later trains so we would get actually stay downtown if we wanted to for a bit. What about a train between 5:50 and 6:50 (say 6:20) and moe after 7 or 8pm. You certainly are not fulfilling your mission statement that I have to look at every morning on the way in. AND you certainly don't seem to care about anyone who lives in Etobicoke and gets on the train at North Etobicoke or goes back in the evening. AND if Leave the office at 4:30 I have to wait 30 minutes to catch a train because I don't live in Brampton. There seems to some kind of bias or discrimination of a kind!!! HATE the GO train now with a passion. Our Line is the worst!!!!!

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Metrolinx
May 18, 2018 - 15:14

We are aware of the existing challenges our customers face on the Kitchener train and we continue to monitor.

Currently, trains that travel west of Georgetown GO are restricted to a 10-car maximum because of the size of the platform at Acton station. Construction at the station is ongoing to upgrade the platform and will conclude later this year, allowing for 12-car service on all trips, which should help reduce the congestion.

We are continuously working with our rail partners to introduce more service on the Kitchener corridor as we advance towards our 2025 GO Expansion goals.

For more information as to what is coming, please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_kitchener.aspx

Sign up to receive alerts about service improvements and other important news from GO Transit here.

 

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Cooksville resident's avatar
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Metrolinx
May 16, 2018 - 11:19

The Milton Line is currently owned by CP Rail and we’re not able to provide full two-way, all-day service at this time. We’ll continue to work closely with our partners to add more trips for our customers as we progress with GO Expansion plans. For more information, please click here:

http://www.metrolinx.com/en/regionalplanning/rer/rer_milton.aspx   

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 's avatar

The current transit system seems to cater to people working downtown, everyone else working outside the downtown core have less options and are forced to drive. It would be good if another rail line is added north of the city for those working between cities e.g. Mississauga to Markham or Whitby to Port Union

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Metrolinx
May 14, 2018 - 10:33

GO Transit operates a customer-focused regional transportation service centred on the Greater Toronto and Hamilton Area, with select services extending beyond its boundaries to communities such as Barrie and Peterborough. We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand. While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.
 

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 's avatar

They allow leashed dogs during off times. Aka not rush hour. What makes the go train any different

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Metrolinx
May 16, 2018 - 11:40

We are currently reviewing our animal policy and looking at opportunities to align with other transit service providers in the GTHA.  We will be sharing the results of this review in the coming months.

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Sean's avatar
Apr 27, 2018 - 10:28

Any plans to bring rail service to the Orangeville corridor?

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Metrolinx
May 16, 2018 - 11:41

At this time, there are no plans to add service along the Mactier subdivision.

As part of our planning, current and projected ridership demand across the region is evaluated based on population, travel patterns, operational and infrastructure requirements, and the availability of resources to deliver the services.

Currently, we are focusing on reinforcing our existing service area. However, we will continue to monitor feedback for future consideration.

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 's avatar

Metrolinx's studies included instructions to consultants to consider fare by speed as part of the criteria for fare integration. You referenced the TTC's premium express buses as somehow indicative that TTC already had a premium for speed. Yet those are but a minuscule fraction of the total and serve a very exclusive clientele. The goal seems to be to charge a premium for speed, including the speed of the subway, which will serve as yet another barrier to the poor of this city. It, and fare by distance, will serve as a deterrent to the labour mobility in this city, made possible in part by a single fare system. Has Metrolinx studied the effect on labour mobility caused by charging extra fares for distance and extra fares for speed?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:52

Metrolinx is currently working with municipal transit agencies across the GTHA to deliver one integrated and consistent fare structure that could be applied across the region. It is important to note that the local transit agencies are still responsible for setting the fares for their services (TTC sets the price for their subways and buses, for example).

There are several recent examples of progress being made on fare integration.

The recent fare discount for PRESTO card users transferring between GO Transit and TTC makes it easier and more affordable to take transit. It is similar to the existing discounts offered for trips combining GO Transit and 12 other local transit agencies.

A reduced GO fare for train trips less than 10km (and within the City of Toronto) will also allow the TTC and GO to work effortlessly together to move commuters through Toronto.

We will continue to work with our GTHA transit agency partners to develop one integrated and consistent fare structure across the region.

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T_'s avatar
Apr 19, 2018 - 13:09

1) Please could you clearly list the previous Town Halls somewhere on the 'Metrolinx Engage' website. (If this is done already, then that suggests it is not clear)
2) Where questions were answered during the Town Hall session, Metrolinx has posted a response saying "please see the Town Hall video". Could Metrolinx please say roughly where in the video? (Otherwise, the questioner has to watch the whole video!).

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Metrolinx
May 14, 2018 - 10:26

Previous Town Halls can be found on this page, with the drop-down menu “Past Town Halls”: https://www.metrolinxengage.com/en/engagement-initiatives/ask-metrolinx

Great suggestion regarding the time stamp; starting with the April 2018 Town Hall all questions addressed in the video will come with a time stamp.

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 's avatar
Apr 19, 2018 - 14:33

1. When will the shelter issue on the alternate bus platform at Kennedy Stn be resolved? People continue to get soaked as they wait for and board busses. The piddly bus shelters do not address the issue adequately.
2. The platform is too narrow... there are times that the passengers have to walk on the roadway to access the busses further down. Safety issue.
3. Lastly, when will an electronic bus schedule be placed at the exit to the alternate platform? This would enable the passengers the option to enter lashing rain as their busses are arriving as opposed to getting totally drenched as they wait.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:37

We understand the challenge for commuters using Kennedy Station during construction and unpleasant weather.

Metrolinx and Crosslinx Transit Solutions (CTS) have reviewed the situation and while we regret the inconvenience, no changes to the temporary bus bays are planned at this time.

Since the temporary relocation of both TTC Kennedy Station’s bus loop and passenger platform in December 2017, our constructor, CTS had taken action that included several temporary bus shelters installation and passenger seating provision per bus bay. This was done in cooperation with TTC.

Further changes are coming to Kennedy Station. A new access road to Kennedy Station, in addition to the north bus platform reinstatement, will soon begin. This activity is tracking for completion by summer 2018. After which time, the temporary bus loop and passenger platform located on the south side will be demobilised and the area restored to its original use.

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 's avatar
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Metrolinx
May 14, 2018 - 11:58

Metrolinx is moving ahead with the largest transit expansion in GO’s history. As part of the procurement model, we’re asking interested parties to submit their qualifications to build, maintain and operate 12 new stations, electrify segments of the rail network, and perform upgrades to more than 20 stations to support the extra service. The GO network, including rolling stock, will continue to be publicly owned and administered.

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 's avatar

I understand the construction of the crosstown LRT is difficult, but TTC buses are not given enough space to easily pass by each other. They come to complete stops and then inch by each other making an already delayed trip even more delayed. And I can't imagine the stress this puts on the drivers!

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Metrolinx
May 16, 2018 - 11:54

For bus stop relocation, rerouting or lane reductions, this is done in consultation with the TTC to ensure construction can continue safely while minimizing impact on the community and transit riders.

If you notice an area that seems unsafe please contact our Community Relations Specialists directly at [email protected] or visit

http://www.thecrosstown.ca/contact-us/community-offices.

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 's avatar
Apr 20, 2018 - 16:37

Just try to walk along Eglinton, or heaven forbid be in a wheel chair or have any mobility issues. You must abide by the AODA but walk just a few blocks along Eglinton and you will find several violations. I see Metrolinx vehicles parked along this route constantly but it doesn't change.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 12:59

It is important to move pedestrians safely in and around construction zones along Eglinton. This is sometimes a challenge as space can be a limitation.

However, we review and inspect the work sites on an ongoing basis. If you notice an area that seems to lack safety standards, please contact our Community Relations Specialists directly at [email protected] or visit

http://www.thecrosstown.ca/contact-us/community-offices.

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 's avatar

Why are construction crews allowed to block lanes to park personal vehicles? I have to pay for parking, so should they. And it's not fair traffic is bottle necked. Even if the lanes are scheduled to be shut down, that shouldn't mean they get to take advantage of our money. If I parked there I bet I would be ticked or yelled at.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:28

To provide a more fulsome answer, we would like to know which area you’re referring to. Please complete your question at https://www.metrolinxengage.com/en/contact.

In general, we discourage crew members to park within traffic tapers or closed lanes. There are exceptions, for example, where the vehicle serves some work function (tools or equipment needed at the exact location) or if it’s a site inspector who is just in and out of an area short-term.

Where residents, businesses and contractors not related to the project park inside tapered zones, they will be asked to move.

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erochette_6324's avatar
Apr 20, 2018 - 18:28

The lack of access to the platform is a real issue in Bradford GO train station. Due to the fact that users are only able to board on the outside platform, if the train is the least bit early, you are guaranteed to miss it even though you were on time and are standing right next to it. This is due to the fact that it is understandably illegal to cross the tracks when the barriers are down. However , it is very frustrating not to be able to board the train when it is early and just sitting there to depart on time. Thank you for addressing this issue promptly.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:03

At Bradford GO, once the train is parked, the barriers on the south end of the platform go up for customers to cross over to the other platform, so it is necessary to proceed to that end of the platform. We are also working on other options to improve access for customers at Bradford GO. We appreciate the suggestion for an underpass and will keep it in mind as work continues.

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 's avatar
Apr 21, 2018 - 20:55

I would like to see more carpool Parking and less reserved parking. I see metrolinx spending money promoting car pooling, yet the car pooling spots are always full. For example, at Rutherford station, carpooling parking is almost always full by 730am, yet about 20 percent of reserved parking is never used. I know there are plans to expand the parking at this station, but this issue is at other stations as well. What are your thoughts?

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:05

The carpool and reserved parking spaces are not mutually exclusive and we are growing both programs as needed. 

Reserved parking is based on demand and every identified space is rented to a customer. We realize that some customers are not using their dedicated space every day and we are working on some modifications to the program that may reduce the number of unoccupied spaces.

The amount of carpool parking spaces at stations is also based on demand. We continue to monitor and ensure carpool parking spaces are used by customers who are indeed carpooling.

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 's avatar
Apr 23, 2018 - 10:32

Does Metrolinx plan on creating a secondary entrance for the Mimico Go Station seeing as the parking lot stretches for several hundred metres and it would make sense to have two entrances. It's a very poorly designed Station.

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Metrolinx
May 14, 2018 - 11:47

Metrolinx is working hard to upgrade Mimico GO station. As we work to deliver 15-minute electrified train service, we need to ensure that any work at Mimico station is complementary to the service expansion work.

The improvements at Mimico will include a complete station reconstruction, including a new station building, two new tunnels with elevator and stair access to the platforms, parking lot improvements, platform upgrades as well as various Metrolinx initiatives to enhance the customer experience. 

Work is expected to begin by 2020, with estimated completion in 2023.

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peter.miasek_6336's avatar

New clean-looking noise walls are being installed on my corridor (Stouffville). However, they are almost immediately covered with ugly graffiti. Can Metrolinx do something to clean-off the graffiti or inhibit it being painted on in the first place?

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:07

Metrolinx remains committed to working with communities and stakeholders to ensure the aesthetics of our railway corridors are maintained. We have measures in place to ensure that regular clean-up of graffiti is undertaken along our tracks.

We’ve also collaborated with several communities and groups to engage in anti-graffiti initiatives including the creation of murals and other clean-up activities. In addition, we are in the process of adding a new coating which allows our crews to power wash graffiti off of our walls. This will be used on all new walls and we will be able to fully roll it out along our right-of-way when our budget allows.

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Mandeep 's avatar
Apr 23, 2018 - 19:12
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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:56

At Metrolinx, we manage the GO Transit (trains and buses) system, the Union Pearson Express and PRESTO card. For more information on what Metrolinx does, please see the About Us section of our website

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Vani's avatar
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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:33

The TTC is owned and operated by the City of Toronto and they would be able to address your question. You may wish to contact them here: https://www.ttc.ca/Contact_Us/index.jsp

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 's avatar

The Presto Mobile app is highly anticipated due to the convenience it will bring in terms of immediate loading of Presto Cards from the comfort of your home and the ability to use our phones to pay for transit rides. My question is what does the current timeline look like in terms of public testing, and initial roll-out as well as which devices are expected to be supported at launch. Thank you.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:08

The PRESTO app is currently in its early demo stage and a final timeline has not been confirmed. A firm release schedule will be available within the next few months.

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shakufe_6338's avatar

I am tired of paying a premium to stand on the go train and be forced into 2 hrs in the am and 2 hrs in the pm every 1/2 hour whereas the lakeshore line is every 15 min all day. We all pay taxes why do some lines get more services than others???

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 14:31

Metrolinx does not own the entire Richmond Hill corridor. That challenges our ability to increase service levels similar to the Lakeshore lines. As an alternative, we invite you consider using either Barrie or Stouffville lines - they have more frequent service. 

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shakufe_6338's avatar
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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:47

We would love to answer your question but we need more detail. Please complete your question at https://www.metrolinxengage.com/en/contact

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 's avatar
Apr 24, 2018 - 13:50

It would be nice to have a GO Bus to & from Brock University to Square One, Mississauga just like the other Universities have. Mega Bus does not have daily services from Mississauga.

Anna M. - Facebook

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:24

While we currently do not have plans to bring a GO Bus from Brock University to Square One, we continually assess and monitor ridership to help ensure we are meeting the needs of our customers.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.

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shakufe_6338's avatar

Today Wednesday April 25th at 4:30 pm I was taking the richmond hill go train from union to cummer. I have disc herniations in my neck and back and I could not find a seat from the front of the car all the way to the disability car. I spoke to the go train person in the disability car about the issue he told me all he could is announce it. He could not force someone to get up. I told him that in the past when this happened the go train person would let me sit in his seat . He said he could not do that and I was left to my own devices. What is the purpose of the disability seating if people who have issues cannot use the seats. Neck and back pain are included in the human rights legislation as a disability - it appears that the go train is not adhering to human rights policy. If the trains were more frequent or there were more cars this would not even be an issue!!!

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:29

We’re sorry to hear about your experience finding a seat. As the Customer Service Ambassador (CSA) had indicated, we can ask customers to vacate the courtesy seating, but can't force anyone to do so, as they may have a non-visible disability. However, we encourage customers in need to continue with this approach and our CSA will certainly help and make the request on your behalf. Although it won't be an overnight process, we are on our way to expanding GO Transit service on the Richmond Hill line to enable more weekday rush hour service.  For more information please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_richmondhill.aspx. 

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fabaggia_6346's avatar

When we setup Auto Load it is not complete process until we tap our card on transit why it work like this & if we want to change Auto Load amount also not allow to do so until we tap card on transit then after it work, same thing experience in card registration tap your card on transit between thirty days, why it not work wright away when we load any particular amount it will update after 24 hours Why like this to wait for 24 hours,now we are in the year of 2018 and still you using slow technology why you not select fastest technology any thing we change online to our set up then it will not work until we tap on T.T.C Bus, if there is no need to travel for us though you make us or like force us to travel compulsory to TAP CARD on T.T.C. Bus to update the process which may done online due to any thing or any reason we did to our account. That is not fare to your system of todays technology. My suggestion to make online system easy what ever or when ever we change or we cancel any thing on our online account must work wright away no need to wait for 24 hours to update or no need to tap card on device ,we hope you will improve your website more fast & easy technology for customers. Thanking you Farook Baggia my e mail [email protected]

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:41

There are many ways to load your card instantly. You can a load your card instantly at a self-serve reload machine in stations, at a customer service outlet, or at one of our ever-expanding retail partner locations (93 Shoppers Drug Marts in Toronto). In addition, we’re rolling out new fare vending machines across the TTC which will allow you to buy cards and load value instantly, including TTC monthly passes.

In terms of autoload, when you first set it up, you do need to wait up to 24 hours to tap, if riding on a GO bus or a GTHA transit agency outside of Toronto. If you will be riding TTC buses or streetcars, OC Transpo or a GO train, your autoload amount should be available in as little as four hours. TTC fare gates are able to load the transaction to your card in 12 hours. We ask that you use the card (take a trip) or make a connection with a PRESTO device at least once within 30 days to officially complete the registration process. Going forward, your autoload amount will automatically renew and funds will be instantly available for use.

The reason there is a delay is because, while online transactions are processed through the PRESTO system right away, your PRESTO card must be tapped on a device to complete the transaction. PRESTO sends your transaction out to all 14,000 devices across the network so that no matter which device you tap, the transaction will be loaded to your card. While some devices are connected directly to the PRESTO network, others connect at various times throughout the day and some buses only connect once a day.

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 's avatar

The train from Barrie Ontario is very long. It would be very helpful to have an express train from Allendale or Barrie South to Newmarket or Auroa heading to Union.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 15:02

As infrastructure is improved on the Barrie line, we can consider express service, but there is no current information available.

More information on GO Expansion and improvements can be found here:

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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kbrunner_6347's avatar

You are causing great pain to the disabled make my them walk up stairs as they have no access to a elevator. I seen one woman almost fall down because taking the stairs hurt so bad. Shame on you.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:26

If you could provide more specific information about which station or area you’re referring to, we will look into. Please let us know at https://www.metrolinxengage.com/en/contact 

Metrolinx remains committed to proceeding with plans to ensure AODA compliance by or before 2025. We are continuing to make improvements and remove barriers in our services, to improve the experience for all customers, including those with disabilities.  

Metrolinx holds annual accessibility meetings across the region, and has an Accessibility Advisory Committee to get input about the accessibility of our services. Additionally, our staff participate in accessibility outreach events and meetings organized by external groups.

We are making a lot of improvements as we renovate our existing stations but we know there is still work to do and we welcome and appreciate the input and feedback from customers and advocates.

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Mdaniel's avatar
Apr 25, 2018 - 19:43

There was an article in the Globe and Mail a few weeks ago discussing that Metrolinx is exploring the end of free parking at Go Parking lots. If the goal is to promote transit use and decrease congestion in the GTA, ending free parking does not seem like a solution. It will only encourage more commuters to get into their cars when some are already paying between 250 and 300 a month.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:01

Metrolinx is currently preparing for unprecedented growth in ridership with the implementation of all-day two-way GO service over the next decade.

We have historically accommodated ridership growth by building more parking. However, as ridership continues to grow, continuing to keep building parking is no longer sustainable going forward.

Metrolinx is also committed to supporting transit-oriented development at its stations.

The GO Rail Station Access Plan, produced in 2016, acknowledges this and lays out targets and strategies for growing alternate access modes, including walking, transit, cycling, and carpooling. Change is not easy, but when the Station Access Plan is fully implemented by 2031, the share of GO trips made by park-and-ride will be just over half of what it is today.

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kajacks03_6349's avatar

kajacks03_6349
Apr 25, 2018 - 20:05

Can you please clarify plans for a train to st catharine? Traffic is getting so bad.
Thx

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:16

Work will be beginning this year on the new Confederation GO station in East Hamilton and once complete, will allow us to  incrementally introduce more frequent service through to St. Catharines and Niagara, towards our 2025 GO Expansion goals.

Full plans for operation through the Niagara region are still in development. For an overview of our plan for expansion in the area, please visit:

http://www.metrolinx.com/en/news/announcements/201608_Niagara_Falls.aspx and http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx.

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chickmeister_6350's avatar

chickmeister_6350
Apr 25, 2018 - 20:15

I'd like to know that when all these new proposed stations on the Barrie line are opened, will there be express trains in place already or will this just mean a longer commute?

Thank you for your time.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 15:11

As infrastructure is improved on the Barrie line, we can consider express service, but there is no current information available.

More information on GO Expansion and improvements can be found here:

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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gracie.worrall86_6351's avatar
Apr 25, 2018 - 20:22

I just started taking buses in Dec/17: I used to take the lakeshore east GO trains. I noticed GO bus passengers do not show the same courtesy as train passengers. This is a daily occurence in route 96. I always have to ask to move their bag/s from the seat, especially the women. I was told to seat somewhere else, to which I said ‘did you pay for two fares? It looks like a norm in this route, morning & night. I like to seat facing the road to avoid dizziness from motion sensitivity.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:27

We have placed #Etiquette posters in buses during previous runs of the campaign and will do so again for the next phase later this year.  In the meantime, we can ask our drivers to consider making additional announcements onboard to remind customers to be courteous to each other.

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Julessa3's avatar
Apr 25, 2018 - 20:35

Hello. I'm inquiring about the trains bus routes that will be available at this new station. For example express routes to popular cities ie college/Univ campuses, Buffalo and Pearson Airport, London/Detroit. Also when will Brantford get a proper GO Station they should be next as West Brant is booming right now with real estate developments everywhere. Thanks

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 16:58

Our future service plans for the two existing Hamilton stations are listed here: http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx

Confederation station will serve as an important link allowing expanded service into the Niagara Region. Full plans for regular weekday GO operations are still in development, but currently initial service at Confederation is slated for 2019, Grimsby is slated for 2021 and into St. Catharines and Niagara Falls for 2023. For an overview of our please for Niagara Region please visit Metrolinx.com/niagara

We are monitoring customer use of the Brantford Station, but at this time, no plans are in place for further development there.

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gbaines_6047's avatar

Have the drawings been completed for the crossing of the 401 to the west of the Oshawa station.
What service levels will be provided to Bowmanville?
How will GO be integrating their services with that of DRT for that "last mile"? Oshawa is a an ideal location to work with the local transit provider for a hop-on/hop-off service that meets all trains. Let's do away with those massive parking lots in city centers.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:34

The Bowmanville extension will include more than 20km of new track and four new stations north of the 401: Thornton, Ritson, Courtice and Martin.

The completion is set for 2024.

In the meantime, we will start construction of GO Bus Park and Ride lots at both the Ritson and Courtice Road sites. In advance of the Bowmanville rail expansion, GO Bus will operate from these two future rail expansion sites.

To encourage riders to use both local transit and GO, as part of our fare integration, riders can save 80 cents when connecting between DRT and GO Bus or Train.

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Gabep's avatar

I take the 4:20 pm train daily and it has been packed for months. I have to get there by 4:00 pm to get a seat, by 4:10 pm you have to push your way into the train. There is no room as the doorways and aisles are all full and in some cases even the washrooms are occupied. In addition, there is no air and it gets very hot with all the people on the train. It would seem to make sense to add a train around 4:00 pm to level the loads. It is unfair that you have to deal with this over crowding on a daily basis and it is a disappointing experience to say the least. It is also packed in the mornings on the way to union station and I have to wonder why we are being charged full fares when there is never a seat available because the train is already full when it gets to malton? Seems like there is something wrong with the capacity planning!

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:09

Currently, trains that travel west of Georgetown GO are restricted to a 10-car maximum because of the size of the platform at Acton station. Construction at the station is ongoing to upgrade the platform and will conclude later this year, allowing for 12-car service on all trips, which should help reduce the congestion.

Safety remains our top priority and we will continue to monitor the conditions in the meantime.

We are continuously working with our rail partners to introduce more service on the Kitchener corridor as we advance towards our 2025 GO Expansion goals.

For more information as to what is coming, please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_kitchener.aspx.

Sign up to receive alerts about service improvements and other important news from GO Transit here.

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tureshk_5028's avatar
Apr 25, 2018 - 22:12

The current parking lot at the Milton Go station is full by 7:15 and there is usually no spot available for those taking 7:26 or a later train. Milton is one of the fastest growing communities in Canada and demand for Go services is only expected to increase in the near future.

Is there any plan to increase parking spots as well as the service from this station?

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 15:05

We have plans to expand parking at Milton GO. The project is still in design. We will provide updates to our construction page as more info comes in. The expected start of construction is early 2019.

Further, the GO Rail Station Access Plan lays out targets and strategies for growing alternate access modes, including walking, transit, cycling, and carpooling. For more information on our GO Rail Access Plan, please see http://www.metrolinx.com/en/regionalplanning/projectevaluation/studies/G...

For more information regarding Milton, please see https://www.gotransit.com/en/the-future-go/improvements/milton

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eddie.bastidas145_6355's avatar

eddie.bastidas145_6355
Apr 25, 2018 - 23:01

Hi just curious if you would be bring back the monthly passes to Kitchener line like I previous month

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:26

An "A to B" monthly pass will not be returning, as PRESTO provides our customers more freedom to travel without restriction and allows more flexibility in paying their fares. Customers do have the option to add a station default setting to their PRESTO card, and charge their full fare with one tap.

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sandra_hinds_6356's avatar

sandra_hinds_6356
Apr 26, 2018 - 00:20

When will structural improvements and elevators be installed at Long Branch...this station is in a deplorable state.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 11:48

Metrolinx is working hard to upgrade Long Branch station. As we work to deliver 15-minute electrified train service, we need to ensure that any work at Long Branch station is complementary to the service expansion work.

The improvements at Long Branch will include a complete station reconstruction, two new tunnels with elevator and stair access to the platforms, parking lot improvements, platform reconstruction, new shelters as well as various enhancements to customer experience.

The station will be accessible when this work is complete.

Work is expected to begin by 2020, with estimated completion in 2023.

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mary.fotopoulos_6357's avatar
Apr 26, 2018 - 07:40

If the city wants to alleviate the traffic on the Don Valley then there should be more trains during the day and on weekends on the Richmond Hill Line.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:17

We are on our way to expanding GO Transit service on the Richmond Hill line to enable more weekday rush hour service. As part of our GO Expansion project, we will be increasing train service to every 15 minutes during weekday rush hours. For more information please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_richmondhill.aspx. 

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paul_1_6039's avatar

Parking is a disaster at Weston station. You failed to recognize the demand once UP fares came down. Etobicoke North has far more parking and could have better accommodated an UP station. Weston is a waste of money as it's severely under utilized. BUILD a platform for UP at Etobicoke as a solution. Anything else is a mere cover-up of the issue as that UP train needs more cars and riders!!!

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:21

We are continuously evaluating the needs and opportunities for parking and station access at all of our stations. There are some challenges, but there are also solutions which we are working toward at each site.

For more information on our plans for Weston, please visit:

http://www.metrolinx.com/en/regionalplanning/projectevaluation/studies/G...

Regarding Weston station, this station provides improved access to a regional transit network for the local community. As a higher density urban neighbourhood, we rely on walking, transit, drop-off, and cycling solutions to provide access to stations like Weston.

There is limited feasibility of an UP Express stop at Etobicoke North Station. This station is a highly constrained site as it is limited by an adjacent tunnel and structural bridges. Also, there are unique platform requirements for UP Express services, which Etobicoke North does not meet.

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tkarssing_4978's avatar

tkarssing_4978
Apr 26, 2018 - 08:01

Hi, I am a passenger on the Richmond Hill Line, using the Go-Train to/from Gormley and Union. This train currently only runs every 30 min over rush hour and is very busy ( especially the RichmondHill station). Would you consider 1) adding an express train for Richmond Hill, Gormley and the new Bloomington station to Union during rush hour and 2) with the high number of riders would you consider adding more rush hour trains like other lines. Thank you.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:24

As part of our GO Expansion project, we will be increasing train service on the Richmond Hill line to every 15 minutes during weekday rush hours. As infrastructure is improved, we may consider express service, but there is no plan to do so at the moment. For more information please visit

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 's avatar
Apr 26, 2018 - 08:23

Please provide free wifi in all routes train and on platform to all stations.
Also while govt. stop for tax deduction for monthly passes, regular users get more discounts, while adding tier 1 should be 15 trips, 2-20 trips and so on, to encourage public to use public transportation system.
Adding more covered shelter at platform level.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:21

Currently, GO customers can enjoy free Wi-Fi on select GO trains and buses through a field trial.  Once we have evaluated all feedback, we will select a provider and roll out free Wi-Fi across our network.

Also, your suggestions regarding tiered discounts and covered shelters at platform level have been shared with the appropriate teams.

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 's avatar

Richmond hill line only serve upto 2pm for downtown add more services or connection services until 7pm. Weekend service every two hours to downtown both ways.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:26

Currently, the Richmond Hill line is a single track corridor so we are only able to run trains in one direction on the line at a time and have limited options available at the moment.  As part of our GO Expansion project, we will be increasing train service to every 15 minutes during weekday rush hours. For more information please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_richmondhill.aspx. 

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 's avatar

Why is GO transit trying to take away parking that commuters found with a private company beside Weston station and make it for GO employees? GO and Metrolix POORLY planned Weston station so we have found are own parking because of the extremely long reserved waiting lists. Now GO is looking to undercut customers and secure this private lot for employees. Maybe you should have planned better and built a parking garage?? Whjy not build a platform for UP at Etobicoke North as UP goes by this station. Instead you are building more stations after Weston.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:23

We are continuously evaluating the needs and opportunities for parking and station access at all of our stations. There are some challenges, but there are also solutions which we are working toward at each site.

For more information on our plans for Weston, please visit:

http://www.metrolinx.com/en/regionalplanning/projectevaluation/studies/GO_Rail_Station_Access_Plan_EN.pdf

Regarding Weston station, this station provides improved access to a regional transit network for the local community. As a higher density urban neighbourhood, we rely on walking, transit, drop-off, and cycling solutions to provide access to stations like Weston.

There is limited feasibility of an UP Express stop at Etobicoke North Station. This station is a highly constrained site as it is limited by an adjacent tunnel and structural bridges. Also, there are unique platform requirements for UP Express services, which Etobicoke North does not meet.

We currently only have 2 parking spots dedicated for employees.

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 's avatar

What is Go transit going to do about luggage and strollers in the handicapped area? In rush hour we handicapped people cannot get a seat in the handicapped car because of strollers and luggage using more than one seat and the people with these items are mostly able bodied but will not move for actual handicapped persons. GO needs to enforce the handicapped area and find an alternative for luggage and strollers.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:24

To help address the issue with customer use of the accessibility coach, we have modified our trains to provide easier access for strollers and large bags onto other cars. For example, we’ve removed doorway stanchions on the east end of each coach and, and we make regular announcements. You may ask our Customer Service Ambassadors (CSA) for assistance in obtaining access to the priority seating area. Our CSAs are there to assist you discretely and ensure that you are safely accommodated.

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 's avatar
Apr 26, 2018 - 08:42

I take the train every morning at Cooksville Station. It is acceptable that the ticket purchase station is far from the waiting room during construction, but the digital notice board is miles away from the waiting area. It is impossible to find out if there is any train delays until the announcement comes. In particular in cold winter time, people are already standing at the platform waiting for train to come before realizing there is a delay of train. Please install the digital notice board close to the entrance or waiting area.

Thanks.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:49

Thank you for the suggestion, we're going to look into this. As Cooksville construction is still in progress, we will keep this in mind.

Progress updates can be found here: https://www.gotransit.com/en/the-future-go/improvements/cooksville

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 's avatar
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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:29

We are gradually increasing service frequency as we move forward with GO Expansion, with the goal of 15 minute train service between Aurora and Union and 30 minute train service between Allandale and Union before 2024.

More information on GO Expansion and improvements can be found here:

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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 's avatar
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Metrolinx's avatar

Metrolinx
May 22, 2018 - 15:00

As infrastructure is improved on the Barrie line, we can consider express service, but there is no current information available.

More information on GO Expansion and improvements can be found here:

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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kakagee2012_6361's avatar
Apr 26, 2018 - 09:02

I took Stouffville line for 8 years and now from last one year i am taking Barrie line. I noticed two thing Go fare and commute time keep on increasing it not only add frustration during every day commute but force me thinking why not drive as now cost to commute and time almost par with my driving.
We really need fast/express trains atleast to save some commute time, GO train is really very very slow.
INSTEAD OF ADDING MORE TRAINS ADD EXPRESS TRAINS SPECIALLY ON BARRIE LINE.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:26

Electrification is a top priority for Metrolinx and we are committed to delivering electrified trains across our entire GO rail network. These trains can accelerate faster and stay at top speed longer. As part of the GO Expansion program, the Barrie corridor will be equipped with electric trains which will reduce journey times by up to 20 percent. For more information on what’s planned for your line, please visit: 

http://www.metrolinx.com/en/regionalplanning/rer/rer_barrie.aspx

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 's avatar

I understand and appreciate that lots of parking was added in the past, however, as you know, GO Transit has experienced unprecedented increase in demand with Go Train usage. Having said that many stations, such as the one I use at Agincourt does not have sufficient parking where some people arrive 20 minutes before their train to secure parking.

At Agincourt, the adjacent property was acquired and existing building was torn down over one year ago (possibly 2 years) and is now an empty plot of land. Could Go Transit not simply just open the empty land to let us park there? There are no hazards there, it's simply empty land, all that's needed is a little paint to mark of parking spaces/no parking zones. This is a very inexpensive and quick solution.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:27

We are continuously evaluating the needs and opportunities for parking and station access at all of our stations.

For full updates on what is to come at each station, please visit:

http://www.metrolinx.com/en/regionalplanning/projectevaluation/studies/G...

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 's avatar

When does the "running every 15mins" start for lakeshore west line? Building parking lots at Mimico station is in the project scope?

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:28

There will be 15 minute, two way, all day train service between Aldershot and Union Station as we gradually increase our services. This is part of our 2024 GO Expansion goals.

Also, we are currently upgrading Mimico GO station which will include a reconfigured parking lot.

For more information for what is planned, please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx

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JimCanuck's avatar

On a recent Lakeshore West trip to Union I ended up at a stairway or escalator that led almost directly into the Via Rail Hallway. I could not find a Presto terminal to stamp out in either the GO hall (track 24 or 25) or the Via Rail Hall and had to walk back to the York Hall to stamp off. I do have a walking disability that challenges me at times so the extra time required was not appreciated.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 10:12

There are approximately eight PRESTO devices located near platforms 24 and 25 and three PRESTO devices located in the VIA Rail Hall.

We are committed to ensuring our passengers have a seamless experience, and your comments have been shared regarding the placement of these PRESTO devices.

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crazyrobinc_6364's avatar

crazyrobinc_6364
Apr 26, 2018 - 09:37

When will the Union Station revitalization project realistically be completed? Is there anything you can do in the interim to communicate better when changes are made? I find that structures tend to move along the Bay Street corridor without any notice. Every now and again, new directions or barriers are moved and the flow of pedestrians is re-directed causing confusion and congestion.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:28

We’re modernizing a century-old building to keep up with current transit demands. We’re responsible for some of the work, while the City of Toronto is responsible for the rest, as the owner of Union Station.

We will continue to get you information when it’s most helpful, including adding improved directional signage in and around the station.

The Union Station Revitalization projects, and future projects at the station, are focused on giving you more efficient, frequent and comfortable service. Construction in and around Union Station will continue for several years as we work to build the rail network the whole region will need for the next 30 years.

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 's avatar
Apr 26, 2018 - 09:46

How will safety be monitored in stations where they are un-manned in more efficient way to address ongoing issues? I have seen on various occasions where there are violations. Cars going the wrong way in one ways. ie entering through exits or exiting through entrances to avoid traffic / going up ramps that are down only to avoid traffic / not stopping at stop signs near the community centre and parking entrances / exits.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:33

Our stations are equipped with CCTV cameras that allow our 24/7 dispatch control centre to observe and alert staff to issues and concerns. Our staff regularly patrol our system, including Centennial GO Station, however, we will incorporate this feedback into our daily patrol plans. We will also share this feedback with the City of Markham who is responsible for a significant portion of these concerns as this is a shared facility owned by the City. Please feel free to call Transit Safety Dispatch at any time with your concerns at 416-202-4400, or, 1-877-297-0642.

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alinapd_6365's avatar
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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:30

Metrolinx cannot comment on the durability of the new TTC fare gates as these products are owned and maintained by the TTC. We encourage you to reach out directly to the TTC.

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alinapd_6365's avatar

I note that the new plastic turnstiles do not close immediately when we pay fare and get through, this could encourage people to push and get through the turnstiles without having to pay a fare.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:35

Metrolinx cannot comment on the durability of the new TTC fare gates as these products are owned and maintained by the TTC. We encourage you to reach out directly to the TTC.

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donna.pritchard_5713's avatar
Apr 26, 2018 - 11:42

The Ajax Go Station Stair Enclosure recently installed (within last 12-18 months) has no air ventilation and is covered with mildew and mold. Is there a plan to install an air ventilation to avoid the mildew and mold growth? Is there a plan to clean up the existing mildew and mold?

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:31

The stairwell enclosure referenced is operated and maintained by the Town of Ajax.  We have reported the issue to the Town of Ajax.

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 's avatar
Apr 26, 2018 - 12:57

Would you consider closing down the Markham GO Station and create a large multi level parking facility such as Pickering station at Mount Joy?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:11

We do not have plans to close down Markham GO station.

Metrolinx is currently well into delivering a multi-billion dollar GO Expansion program. This includes transforming the Stouffville GO line, with the vision that by 2024-25, there will be improved electric train service on the whole corridor, including trains between Union and Unionville in both directions every 15 minutes or better throughout the day.

For more information, please see http://www.metrolinx.com/en/regionalplanning/rer/rer_stouffville.aspx

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STEPHAN's avatar

Would it not be a good idea to have a Metrolinx App for Apple & Android that integrates Presto and UPE and maybe in future all transit providers in Ontario and a VIA rail integration!!!

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 13:00

We are continuing to engage in discussions with Apple as we look at options for a mobile iPhone app.

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50492330_6369's avatar

Why not put pedestrian walkway from overflow parking lot to west end platform. Walk now takes 15 minutes minimum in snow, rain, cold when this could only take 2 minutes!!!!!

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 16:53

Metrolinx started to convert a portion of the overflow parking lot at Oshawa GO Station into permanent parking. While working at the site, we encountered some unexpected issues which have delayed the project until a later date.  We do have plans to complete the work and provide an easier way to access the parking lot.

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50492330_6369's avatar
Apr 26, 2018 - 16:59

Many commuters head to normal eastbound track (24/25) thinking Train 4:40 is there. Departs 27, confusing. Normal commuters looking at time/direction downstairs monitor, too late to run down & backup to 27. Why 4:40 & not 4:45. 5 min.makes all difference in the world when you have to change tracks down/upstairs!!!

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:37

Platform numbers are displayed approximately 10 minutes before each train departs. It is important that all passengers confirm which platform their train departs from beforehand, as platforms numbers can change unexpectedly.

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 's avatar

The parking lots and stations appear to be fine and in some cases were updated not too many years ago.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:34

In preparation for increased service levels for GO Expansion, we are redeveloping and modernizing our stations to make them accessible and more convenient for customers to take transit while accommodating the growing demand on our service lines. For more information on our plans, please visit:

http://www.metrolinx.com/en/regionalplanning/projectevaluation/studies/G...

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 's avatar
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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:35

There will be 15 minute, two way, all day train service between Aldershot and Union Station as we gradually increase our services. This is part of our 2024 GO Expansion goals.  For more information please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx

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 's avatar
Apr 26, 2018 - 18:35

Why do completely full trains arrive to union station to tracks where the doors only open on one side forcing everyone down one narrrow set of stairs when there are plenty of empty tracks where the train could pull into and let people out on both north and south sides. This is a disaster waiting to happen

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:13

Union Station is very busy for both passengers and trains, particularly during rush hours. We do our best to manage the flow of both at all times – with safety being our top priority.

We open both doors whenever possible. When only one side is open, it’s usually because another train is about to approach, even though it may not be in view.

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Robin-Leigh Smith's avatar

Why choose a vendor who is dishonest? You are already taking taking transit out of the reach of the impoverished by forcing reloadable cards. Why make the system harder to access and easier to corrupt?

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:28

We’ve partnered with Loblaws to roll out PRESTO card services to Shoppers Drug Mart locations across the GTHA and Ottawa to improve access to PRESTO. Metrolinx selected Loblaws through a fair, open and transparent process. The opportunity was publicly posted on our website, and interested proponents were invited to bid on the opportunity. Loblaws was selected based upon pre-established evaluation criteria. One criterion, for example, is that the retailer provides region-wide and consistent coverage for our customers.

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Moondoggie's avatar
Apr 26, 2018 - 18:54

Everyday I see smoking at my Danforth go station. As the weather gets warmer there are more smoking at my Danforth Station
In addition passengers with bags and feet on the seats still a huge issue
Why do we pull into platform 5 and 6 everyday where there are very few stairs to exit

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:39

Your concerns about individuals smoking at Danforth GO have been flagged with our Transit Safety team.                              

Regarding your comments about customers who put their bags and feet on seats, your frustration is understandable. Metrolinx is committed to providing a comfortable riding experience, therefore, we’ve included this behaviour in our most recent etiquette campaign and have introduced a fine associated with feet on seats.                    

Also, due to the high number of trains that arrive and depart from Union Station during rush hour, we have limited options in terms of which platform trains can pull into.

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muuppal_6373's avatar
Apr 26, 2018 - 19:10

GO shouldn't be proud on that statement. Problem is that 50 year old machine is running with 50 year old speed. Now cities are expended 100's le time. We need Express and fast trains.
Look at rest of world they are running fast speed trains. If you cannot run fast trains at least have Express trains that can save some time.
I am taking Barrie line and I spent 4 hours on commute for 8 hours of work.

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Metrolinx
May 16, 2018 - 11:51

Electrification is a top priority for Metrolinx, and we are committed to delivering electrified trains across our entire GO rail network. These trains can accelerate faster and stay at top speed for longer. As a result, some journey times can be cut by up to 20%. As part of the GO Expansion program, the Barrie corridor will be equipped with electric trains.

You can also read about GO electrification here:

https://www.gotransit.com/en/the-future-go/electric

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 's avatar

GO has committed to a 30 minute service in the Lakeshore line; however, Monday to Friday during rush hours Rouge hill station is underserved. For over a year now there are rush hour trains at 37 mins intervals. Rouge hill passengers have been waiting patiently in the hopes that GO will be restoring soon a 30 mins service during rush hours. Would like to know when will it be addressed? Thanks!

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 16:54

There will be 15 minute, two way, all day train service between Oshawa and Union Station as we gradually increase our services. This is part of our 2024 GO Expansion goals.

For more information for what is planned for your line, please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_lse.aspx

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JKealty's avatar
Apr 27, 2018 - 10:16

Accessibility travel is difficult without adding distance and obstacles. Your stations are notorious for having ramps far from elevators. Will renovation projects, as well as new constructions address this issue? Any thought of a second accessibility coach?

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Metrolinx
May 22, 2018 - 12:45

Metrolinx remains committed to proceeding with plans to ensure AODA compliance by or before 2025. We are continuing to make improvements and remove barriers in our services, to improve the experience for all customers, including those with disabilities.  

We have made many improvements as we renovate our existing stations but we know there is still work to do and we welcome and appreciate the input and feedback from customers and advocates.

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lazerquest0_6377's avatar

i will like to see both forms the bus start from the new 407 bus termail and go to warloo and to there please let me know on my question have the service 7 days week plus being more trip so pople can get to wonderland there

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:39

A direct Waterloo-Highway 407 service is currently offered Friday afternoons and Sundays, and as demand grows, the service may be expanded. In the interim, express bus service currently operates from Kitchener to Bramalea GO Station, where it connects to our frequent service to Highway 407 station (for a total travel time of only 1h40min).

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Metrolinx Social's avatar

Metrolinx Social
May 2, 2018 - 16:13

John M. (via Facebook) asks:
I cannot attend this due to work,however I would like to know exactly when the MDP will be scrapped,and how is presto going to replace it,I understand there will be a monthly presto pass...but would like to know when.

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx
May 14, 2018 - 12:14

The TTC’s 12 Month Pass program has launched and you can start a contract effective June 1. The TTC has more information on their website.

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Metrolinx Social
May 2, 2018 - 16:14

Brian M. (via Facebook) asks:
Why are you still using diesel? It’s 2018 you know!

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:27

Metrolinx is building a convenient and integrated transit network which includes electrification. Electrifying GO rail corridors is a multi-year project and we are committed to working with residents across the Greater Toronto and Hamilton Area throughout the process.

The first step to electrify GO-owned corridors was the Transit Project Assessment Process (TPAP), which was completed in 2017. The TPAP built on previous environmental assessments and public engagement including the 2010 GO Transit Electrification Study, the TPAP for the Union Pearson Express, and the Class Environment Assessment For Minor Transmission Facilities conducted by Hydro One.

The Design-Build-Finance-Operate-Maintain Request for Qualifications for the GO Rail Expansion project (which includes electrification infrastructure) was released in April 2018.

Electrification is expected to begin once all related electrification infrastructure is in place.

For more information on electrification, please visit metrolinx.com/electrification

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Metrolinx Social's avatar
May 2, 2018 - 16:15

Kailas T (via Facebook) asks:
Can you explain why it cost 700 million to implement Presto system and how much it cost to operate it ?

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx
May 14, 2018 - 12:14

With 11 transit systems using multiple fare structures, serving a population of over 6 million people, implementing PRESTO is one of the most advanced fare card projects underway globally. PRESTO is now rolled out across the GTHA and Ottawa. Each of these transit systems has their own distinct fare policies and structures that are now seamlessly weaved together by PRESTO, so the customer can travel effortlessly throughout the regions with one simple tap.

PRESTO is more cost effective than having multiple proprietary systems that are then integrated at the back end, and the limitations associated with that.

Today, PRESTO is delivering projects and expanding to meet the needs of our customers and to remain on the cutting edge of technology.

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Metrolinx Social's avatar
May 2, 2018 - 15:57

Ian S (via Facebook) asks:
Why should I give you my password?that's wrong.
Why is in Hamilton Metrolinx resorting to blackmail to secure total use of your presto card or lose gas tax rebate?Blackmail is a crime.C.E.O.Phil Verster does nothing about this and scandals .WHY?

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:16

To provide an answer, we need some clarification. Please state your question at https://www.metrolinxengage.com/en/contact and we will get back to you.

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Metrolinx Social's avatar
May 2, 2018 - 16:03

Bruce C (via Facebook) asks:
Doug Ford has said, the money might not go to LRT in Hamilton. Would he, as premier be able to stop the project at this stage? How much money that has already been spent, be lost?

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:07

Our mandate is to build the Hamilton LRT, without speculating on the outcome of the next provincial election and any impact it may have on the project. 

As of the end of February 2018, we have committed $103 million and of that commitment spent $74 million. This includes expenditures on the project dating back to 2007, including costs to complete the original environmental assessment for the project in 2011, the environmental assessment update in 2017, and staff costs over that time period to present.

The committed figure also includes current commitments for consulting contracts to prepare all project design and engineering work, tender documents, and project oversight during the procurement and construction periods; and costs associated with property acquisition, leased spaces, and hard costs such as printing and equipment.

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Metrolinx Social's avatar

Iris H de M (via Facebook) asks:
Why did the transit authorities in Ontario decide to adopt Presto card (with all the inconveniences and costs it had and still has) instead of using the credit cards almost every person already has?

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:15

The PRESTO fare payment system is customized to work across 11 different transit agencies, making it faster and more convenient to take transit throughout the GTHA and Ottawa. It means customers can use one card to travel across the region, including any bus, streetcar, train and subway route.

Not everyone has credit cards or would be willing to pay with them on transit. Additionally, using a PRESTO card gives customers access to a number of loyalty discounts and discounted transfers. The card also allows customers to add passes which would not be possible if we relied on credit cards for payment. Customers who sign up for a My PRESTO account can set their accounts to top up funds when they get too low, or renew passes before they expire. They can also protect their balances if their cards are lost, stolen or need to be replaced.

PRESTO is comparable to integrated fare systems in major transit networks such as the London Oyster Card and the Hong Kong Octopus Card, and is consistent with the GTHA’s position as one of North America’s most populous and important economic hubs and Toronto’s growing international presence.

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Metrolinx Social's avatar
May 2, 2018 - 16:03

Robin-Leigh S. (via Facebook) asks:
Loblaws has been involved in price fixing twice in the last 4 years. Why will they be your only "broker". Why are you taking transit out of the reach of the poor? $10.00 is a lot of money to have to keep in a card. More so when they were able to get free tickets before. Rich get richer, poor get left behind. And why are all your department heads white?

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 17:22

We’ve partnered with Loblaws to roll out PRESTO card services to Shoppers Drug Mart locations across the GTHA and Ottawa to improve access to PRESTO. Metrolinx selected Loblaws through a fair, open and transparent process. The opportunity was publicly posted on our website, and interested proponents were invited to bid on the opportunity. Loblaws was selected based upon pre-established evaluation criteria. One criterion, for example, is that the retailer provides region-wide and consistent coverage for our customers.

With regard to the $10 load amount, you’re only required to have a minimum load amount when you first purchase your PRESTO card – it’s not required after this. Metrolinx is also planning to roll out limited use tickets (e.g. single-ride tickets, short-term tickets) and we’re also  working on a PRESTO voucher solution, in which Metrolinx, local transit agencies and third-party organizations  (e.g. Universities, social service agencies) would provide PRESTO options geared toward lower income customers. With single-ride tickets and third-party voucher solutions in place, transit agencies will be able to provide affordable and accessible fare payment options for our customers. Metrolinx is pleased to support affordable access programs like the TTC’s Fair Pass Discount program.

With regards to your last comment, Metrolinx provides equal employment opportunities for all individuals regardless of age, sex, disability, race, ethnic origin, citizenship, creed, sexual orientation, marital status or any other ground as described in the Ontario Human Rights Code. Metrolinx supports and encourages diversified labour force participation and equal access to opportunities based on merit and performance.  

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MX Administrator's avatar
May 16, 2018 - 09:52

Jerry Will asks: 

presto mobile tap be introduced to iPhones as well?

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:14

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

at the 21:05 mark.

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MX Administrator's avatar
May 16, 2018 - 09:59

Ingrid Barrett asks:

Will there be compensation for the business on Eglinton West that have lost business or have had to close as a result of the construction?

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:18

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

At the 43:21 mark.

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MX Administrator's avatar
May 16, 2018 - 09:57

Debbie Wiley asks:

Will the availability of parking be reviewed? Currently, the lot at Brampton GO is full by 7am. With the announcement of Ryerson University coming to that space, how will parking be handled? Because of its downtown location, the lot is also being used by others (not just commuters). Can there be a Presto tap in/out for the lot added? Those with verified commutes can get free parking.

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:15

Your question has been answered by our CEO or one of our executives during the Town Hall. Please view our video at https://www.metrolinxengage.com/en/content/ask-metrolinx-april-30-2018

At the 01:26:16 mark.

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MX Administrator's avatar
May 16, 2018 - 10:01

Luke Morrison asks:

Related to the non-support of Apple Products. Why not use the Presto / Metrolinx App to pay for the ticket without tapping like the Uber/Lyft apps do?

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:16

The technology needed for these features is currently only supported on NFC-enabled Android phones.  If and when other mobile platforms adopt this technology, this feature would be available for other phones.

In the future, we hope to add the virtual PRESTO card feature to the iPhone app, but doing so requires support from Apple. We are continuing to engage in discussions with Apple as we look at options for a mobile iPhone app.

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MX Administrator's avatar
May 16, 2018 - 10:09

Luke Morrison asks:

what is the status of the high speed trains along the Windsor and Montreal corridor?

 

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:21

The technology needed for these features is currently only supported on NFC-enabled Android phones.  If and when other mobile platforms adopt this technology, this feature would be available for other phones.

In the future, we hope to add the virtual PRESTO card feature to the iPhone app, but doing so requires support from Apple. We are continuing to engage in discussions with Apple as we look at options for a mobile iPhone app.

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MX Administrator's avatar
May 16, 2018 - 10:08

Why is a rush hour train get onto only one track at Union in the am with 1,000 ppl? Very unsafe! We used to have two tracks to divide ppl on. Much safer and manageable. GO always emphasizes safety, but the volume on the tracks is too much, and very unsafe.

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:17

Union Station is very busy for both passengers and trains, particularly during rush hours. We do our best to manage the flow of both at all times – with safety being our top priority.

We use both tracks whenever possible. When only one track is open, it’s usually because another train is about to approach the other track, even though it may not be in view.

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MX Administrator's avatar

Luke Morrison asks:

Are there plans to add a Uxbridge Station and eventually extend the line up to Orillia / Casino Rama?

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MX Administrator's avatar

MX Administrator
May 16, 2018 - 10:18

Metrolinx is currently focusing on new stations that are part of the GO Expansion program

Currently Uxbridge is served by the Route 70 GO bus that connects with the train at Unionville GO Station on the Stouffville GO corridor.

We continually assess and monitor ridership to help ensure we are meeting the needs of our customers.

The GO Expansion initial assessment of 120 locations examined potential sites along our existing GO corridors, therefore we did not look at locations in Uxbridge or Orillia as they are not currently on a GO train corridor.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network. These investments were selected over potential alternatives in part because of their ability to attract significant ridership by meeting the unmet current demand as well as the planned growth over the next few decades.

 

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Metrolinx Social's avatar
May 2, 2018 - 16:05

Sylvia M. (via Facebook) asks:
Why doesn't the go train go from Kingston to Niagara at least 4 times a day - to start? So many people would choose it over driving the qew 401 gauntlet. And local buses to be timed to meet each train. The go should replace via in the golden horseshoe and run much more frequently. All go trains should run beyond rush hour. Not just business people would like the alternative to car travel.

Do not charge a fee for parking at go stations. That is penalizing commuters, most of whom would rather live in the city of it decided to promote affordable housing. You can't get blood out of a stone.

Read the question on Facebook: https://www.facebook.com/MetrolinxOfficial/posts/10156347794813035

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:47

Metrolinx operates a customer-focused regional transportation service centred on the Greater Toronto and Hamilton Area, with select services extending beyond its boundaries to communities such as Barrie and Peterborough.

We make responsible use of public funding by aligning our services as much as possible to where there is robust daily customer demand.

While GO serves more than just commuters, the base market that makes our services most viable is typically found on routes where there are already large volumes of people moving daily between their home and their workplace or educational institution.

At this time, Metrolinx’s top priorities for investment in GO Transit generally involve expanding the quantity and quality of service offered on the existing train and bus network.

Parking remains free on a first-come basis for GO customers where available. In addition, Metrolinx is working with our municipal partners to improve local transit connections and encourage alternate options to connect customers to our services.

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alexanderip1003@gmail.com's avatar

To Address the Snack and Food shortage at Toronto Union Station I suggest adding a Dining car with GO Transit Trains or a service Galley in the Intermediate Level on GO Transit Coaches so passengers can get a bite to eat(Service Galley is located on every *3 coaches)

*Diagram
Coach 1/12 Seating area
Coach 2/12 Seating area
Coach 3/12 Service Galley
Coach 4/12 Seating area
Coach 5/12 Seating area
Coach 6/12 Service Galley
Coach 7/12 Seating area
Coach 8/12 Seating area
Coach 9/12 Service Galley
Coach 10/12 Seating area
Coach 11/12 Seating area
Coach 12/12 Service Galley

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:53

Based on the existing passenger volume on many of our peak service trips, we don’t have the space to offer a dining car or snack galley.

Customers are permitted to bring along snacks for their ride. We only ask that they are aware and courteous of their neighbor’s personal space, and try to avoid bringing full meals or overly fragrant foods.  

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 's avatar
Apr 24, 2018 - 16:13

What I find interesting is the amount of money Metrolinx poured into Hamilton's West Harbour white elephant (for just two rush hours trains each way Monday-Friday except holidays) that could have been much better spent in getting on with upgrading older stations so as to make them fully accessible. With each new GO Transit schedule I look hopefully to see some MAJOR upgrade in GO TRAIN service between Hamilton and Toronto, but expecting that is akin to expecting to see orange groves at the north pole. Now the story is that METROLINX doesn't have the tracking to bring the trains into the city on a regular basis thus begging the question of why spend money on a state-of-the-art facility when you don't have the necessary tracking right-of-way to put it to use? Seems to me that we are talking ridiculous waste of money here, money that could DEFINITLEY have been spent much more wisely.

I come out of the entertainment business and one thing I know about it is this - you don't release movies, television shows, recordings, videos et all without first securing the rights. That's right, you acquire them FIRST just as you should be acquiring tracking rights FIRST before spending limited financial resources on grandiose trains stops.

Gordon J. - Facebook

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:22

Upon completion of Metrolinx’s GO Expansion program, there will be train service to Toronto in the morning rush from Hamilton GO Centre every 15 minutes and from West Harbour GO Station every 30 minutes. This service would operate in reverse in the evening rush. There will be more service to Hamilton by 2025.

As you’ve mentioned, additional service into West Harbour is pending agreement with our partners. At the moment, these negotiations with CN are ongoing and we will provide more information as it becomes available. For further information please view our webpage here: http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx

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 's avatar

After tracking my presto usage online I realized that I'm charged $3 everytime I transfer methods of transportation. So let's say from the subway to bus/streetcar, from streetcar to streetcar/bus to bus/ etc. I've been a presto user for over 2 years and use my presto on a daily basis. I can only how much money you've stolen from me alone, much less the other thousands of presto users in Toronto.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:14

The PRESTO system on the TTC has been programmed based on TTC’s directional based transfer system. This means that you must transfer at valid transfer points for a one-way continuous trip. If you are eligible for a free transfer, the PRESTO system recognizes your eligibility and an additional fare will not be deducted. PRESTO provides the technology but it is up to the local transit agency to decide how to charge their riders.

PRESTO provides up to two years of detailed transaction history for customer to validate their charges. If you have reviewed your transaction history and would like to dispute a fare deduction, please have the details of the transaction (date, time and amount) ready and call either PRESTO or the TTC to verify.

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 's avatar

I think that it should be every other car as the bottom of the trains are too packed. We all pay the same money and if people want to sleep they should pay for a taxi. This is on the East trains.

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 13:30

An "A to B" monthly pass will not be returning, as PRESTO provides our customers more freedom to travel without restriction and allows more flexibility in paying their fares. Customers do have the option to add a station default setting to their PRESTO card, and charge their full fare with one tap.

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 's avatar

It's great new trains are being added late at night but there is a rush hour problem on multiple lines. For example, on LSW, the 4:47 was removed a year or more ago. Now the express trains run at 4:30 and 5:00 and these trains are regularly so full that I have to pay to stand until Oakville station. Shouldn't additional trains be added to key rush hours routes that are overpacked? There are times when everyone cannot get even board the train because the capacity is full. Enhancing the over-crowding on the rush hour trains should be part of the problem solving process.

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Metrolinx's avatar

Metrolinx
May 22, 2018 - 12:49

As equipment availability and infrastructure improvements allow, we will incrementally increase the frequency of our trains on the Lakeshore West line as we proceed towards our 2024 GO Expansion goals. This will alleviate crowding on your line.

For more information on our plans for service on the Lakeshore West line, please visit:

http://www.metrolinx.com/en/regionalplanning/rer/rer_lsw.aspx

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 's avatar

Both of these stations are serviced by the TTC and Danforth is serviced by the Eastbound GO Train line. Reducing these stops for the small handful of people who use it would be cost efficient and allow better use of limited government funding. Those individuals would not be inconvenienced as there an alternative in place and reduce parking lot congestion.

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:32

The stops at Kennedy and Danforth GO Stations provide an important connection for customers coming from Markham and Scarborough. The Danforth GO stop provides connections to Lakeshore East service to southern Scarborough and Durham Region, as well as to the TTC streetcar and bus network. The Stouffville service to Danforth GO also enhances service to and from the station in the peak periods, when many of the Lakeshore East trains run express through the area.

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 's avatar
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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:25

The decision on whether to replace the Scarborough LRT tracks with a subway rests with the City of Toronto.

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alexanderip1003@gmail.com's avatar

To address the snack and food shortage in Toronto Union Station GO Transit should include Dining Car on GO Trains so passengers can get a bite to eat

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:47

Based on the existing passenger volume on many of our peak service trips, we don’t have the space to offer a dining car or snack galley. 

Customers are permitted to bring along snacks for their ride. We only ask that they are aware and courteous of their neighbor’s personal space, and try to avoid bringing full meals or overly fragrant foods.   
 

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:03

Hamilton Light Rail Transit (LRT) is more than just moving people from place to place. It is about providing a catalyst for the development of high quality, safe, sustainable and affordable transportation options for our citizens, connecting key destination points, stimulating economic development and revitalizing Hamilton. Rapid Transit planning strives to improve the quality of life for our community and the surrounding environment, as we move Hamilton forward.

The decision on technology choice for a transit project depends on a number of factors, including existing and future population and employment densities in the corridor and the projected future transit ridership the project is intended to serve. A Rapid Transit Feasibility Study was completed by the City of Hamilton in 2008 examining rapid transit options, followed by the completion of a Benefits Case Analysis (BCA), which focused on examining the relative benefits and costs of implementing LRT. The BCA found that although LRT would have higher initial capital costs, it would also generate significantly greater benefits (travel time savings, socio-economic and environmental benefits). LRT service will be rapid and reliable because it will travel in its own lanes. It also moves more people with fewer vehicles, which reduces operating costs.

LRT has been proven to be the preferred transit choice for the B-Line corridor; however, the Hamilton LRT project is the first of a network of rapid transit lines that form part of the City’s rapid transit plan, the BLAST network. It is also a key priority project of the Metrolinx Regional Transportation Plan. The success of this transit plan will rely on providing a network of multi-modal transit options, including HSR, which is currently undergoing a network redesign; GO Transit, and SoBi bike share.

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lock.hughes_5586's avatar

Given: That Canada and the provinces like Ontario have now legalized the "power-assisted bicycle"...

and Given: That use of the battery-electric motor assisted bicycle has already "exploded" in use and popularity in places like in China and in Europe...

and Given: That places and cities around the world are severely restricting and banning use of the private automobile...

and Given: that cities are lowering speed limits...

I'll suggest that Metrolinx might be encouraging use of the electric bicycle for shorter distance, urban commutes and travels. There are now countries and cities literally "throwing money" as discount/rebates for the purchase on electric bicycles.

So the question might be: How "Neanderthal"/out-of-date with reality might Metrolinx wish to be? (in promoting "vintage" technology... or might Metrolinx wish to "get with the program"... ;)

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Metrolinx's avatar

Metrolinx
May 18, 2018 - 15:16

Metrolinx does not have the mandate or authority to provide a rebate on electric bicycles. Tax incentives are under the purview of the provincial and municipal governments.

We recommend you bring forward your suggestion to your local elected representatives.

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aedrdz_6310's avatar

Currently parking is past capacity at the Aldershot GO station in Burlington. Cars are always parked along the roads and on the sidewalks. When will there be an expansion of the Aldershot GO station parking facilities?

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 16:47

We are working on improving Aldershot GO Station. This will include:
-        450 new parking spaces next to the existing south parking lot (with a provision for another 450 spaces in the future)
-        new kiss & ride zone and bike shelter in the new parking lot
-        station building restoration and improvements, including the removal of three existing escalators that have reached the end of their lifecycle
-        platform upgrades, including a snow melting system, new elevators and improved lighting

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j.rossharvey_5996's avatar

j.rossharvey_5996
Apr 18, 2018 - 06:15

The Vaughan extension is full of mistakes. It was a clear case of lobbying by York University to give it three stops at Finch, on campus, and at Steeles. The path it took is a convoluted curvy mess. The easiest decision would have been to continue in a STRAIGHT LINE up Dufferin and be completed years earlier. York U already had a Go station near Keele, well off campus, they didn't need three subway stops on it. If the goal was to get to Hwy 7 which is not where York region ends, it was short sighted, as no parking lot was built for the terminus, only a cash grabbing Smart Centre lot not run by the other parking authorities used by TTC. Clearly Vaughan Mills and Wonderland never met your radar for Vaughan expansion, but should have. If you really want to connect the regions, build a subway at Bovaird/Castlemore/Rutherford/Carville/16th as it is also much straighter than the Jane Street expansion, and would serve Brampton to Markham. Loops don't work, they cause backlogs, you need grids, E-W and N-S, and this is clearly a failure on the part of engineers and planners swayed by lobbyists instead of common sense. Your proposed DRL is in the wrong location. using Don Mills and Millwood will be exorbitantly expensive as you have three options at Millwood crossing, build another bridge for the subway, rebuild the monster bridge there now, or tunnel very deeply below it to get to Pape. None of those options have a thread of logic to them. Don Mills is more lobbyists controlling your process. Bayview is a much straighter more viable location for a DRL, but nobody is lobbying for it. Less water crossings, less curves and hills, and parallels DVP much better than Don Mills. Stop building in a wasteful manner, your BIG MOVE is a very flawed and poorly detailed document that barely equals a napkin drawing. I have read it, yet more York U lobbying wants a BRT and an LRT connection at Steeles and Jane respectively. Aren't three subway stops enough for this place? As a rare user of a subway to get downtown, why are expansion stops expecting me to by a Presto card? Poor planning all around.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 10:28

Thank you for your feedback.

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 's avatar

Hamilton has the oldest average population in Ontario. It also has a fast growing suburban area. How on earth does a 10k line running through the downtown to the university help these people? It makes zero sense.

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Metrolinx's avatar

Metrolinx
May 14, 2018 - 12:04

Hamilton Light Rail Transit is more than just moving people from place to place. It is about providing a catalyst for the development of high quality, safe, sustainable and affordable transportation options for our citizens, connecting key destination points, stimulating economic development and revitalizing Hamilton. Rapid Transit planning strives to improve the quality of life for our community and the surrounding environment, as we move Hamilton forward.

Hamilton’s population is anticipated to grow by 46% by 2041, with the majority of this growth focused around specific development nodes and along the major urban corridors, such as Downtown Hamilton. Ridership on the B-Line has grown to more than 9 million passengers per year. Furthermore, transit ridership in general, and specifically along the corridor, can also be expected to increase as the city is redeveloped and land uses in the urban centre are intensified. Rapid Transit in Hamilton, starting with the B-Line corridor, will help achieve the goals of the City’s Official Transit Plan and Metrolinx’s Regional Transportation Plan, and will result in enhanced prosperity, environmental sustainability and improved quality of life in the city of Hamilton.

Hamilton LRT is the first piece of a long range vision that the City of Hamilton has for a rapid transit network referred to as the BLAST network, which will connect the east and west ends of the city, link downtown Hamilton to the Waterdown Commercial district, connect the waterfront to Hamilton Airport and also link the Ancaster Meadowlands to the Centre on Barton (Centre Mall).

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Metrolinx's avatar

Metrolinx
May 16, 2018 - 11:40

Our Wifi set-up meets Canadian emission standards. Details on related studies can be found here:

https://www.canada.ca/en/health-canada/services/healthy-living/your-heal...

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