New PRESTO devices are being rolled out that feature:
- High contrast labels
- Raised symbols
- Raised indicators for where to tap
- Circle for PRESTO cards
- Rectangle for barcoded tickets
- Braille labels (for devices that are off the vehicle)
- Audio mode (for devices that are off the vehicle)
- Activated by headphone plug-in
- Volume button
Other features for the new PRESTO devices include:
- They are easy to use when sitting or standing.
- Audio tones for accepted/declined.
- Bright, colourful displays that indicate:
- The transit agency name or logo
- Fare, balance and transfer validity
- Reason for a declined fare payment, etc.
The PRESTO Mobile App (for iOS and Android) has received several recent updates including:
- The iOS version offers the ability to immediately load or query a card via your phone’s built-in NFC feature, making it consistent with the Android version.
- The Android version offers support for Google Pay.
Improvements to the Webchat support channel, available via the PRESTO website.
Here are some key policy improvements:
- Immediate balance protection (previously there was a 24-hour wait).
- Reducing the minimum load to $0.05 in person and on the app/website.
The new PRESTO E-Tickets App (for Android and iOS):
- Is designed and tested with users for accessibility.
- Is currently available for Hamilton Street Railway (HSR) and Durham Region Transit (DRT) customers with more agencies coming soon.
- Allows you to buy and store your E-Tickets in the app and activate them right before you board.
- Is ideal for occasional riders and visitors.
- Allows for multiple tickets to be activated at once for a group.